Effective date: 6 April 2026
Version: 1.1
Operator
SHEIQ by CRYPTIQ Ltd
Registered in England and Wales
Company registration number: 16012114
Registered office: 128 City Road, London, EC1V 2NX
Support: support@sheiq.uk
Privacy: privacy@sheiq.uk
Legal: legal@cryptiq.uk
This policy explains how cookies and similar technologies are used on the SHEIQ website, how consent works, and how you can manage your choices.
1. What cookies and similar technologies are
Cookies are small text files placed on your device when you visit a website.
We also use similar technologies that store or access information on your device, such
as pixels, tags, scripts, and local storage.
2. How SHEIQ uses cookies
We use cookies and similar technologies to:
Keep the website working and secure.
Enable core ecommerce features such as checkout and customer accounts.
Remember preferences you choose.
Understand how the website is used so we can improve performance and content, where analytics cookies are enabled.
Measure marketing effectiveness and show relevant ads, where marketing cookies are enabled.
3. Consent, banner wording, and records
We only set non-essential cookies after you choose your preferences.
Our cookie banner provides options to accept all cookies, reject non-essential cookies, or manage preferences. Rejecting non-essential cookies is as easy as accepting.
You can change or withdraw your consent at any time using the cookie preferences link on the website.
We keep a record of your consent choices to demonstrate compliance and apply your preferences.
4. Cookie categories
We group cookies and similar technologies into the categories below.
Strictly necessary cookies
These are required for the website to function and cannot be switched off in our systems. They are used for security, network management, page navigation, shopping basket, and checkout.
Functional cookies
These help the site remember choices you make, such as region or language settings.
Analytics cookies
These help us understand how visitors use the website. Analytics cookies are set only if you consent.
Marketing cookies
These may be used to measure marketing effectiveness and show relevant ads. Marketing cookies are set only if you consent.
5. Shopify customer privacy and tracking
The SHEIQ website uses Shopify to operate the online store, checkout, and customer account functions.
Shopify customer privacy settings and our cookie preference tools control whether analytics and marketing tracking runs based on your consent and your region.
6. Tools and providers you may see
The exact cookies and technologies present can change as we update Shopify configuration and the tools we use.
The current list of cookies and technologies on your device is available via our cookie banner or cookie preferences centre.
Depending on what is enabled, you may see technologies associated with providers commonly used in ecommerce, such as:
Analytics and measurement, for example Google Analytics 4, Google Tag Manager, Hotjar, or Microsoft Clarity.
Marketing and advertising, for example Meta Pixel, TikTok Pixel, Pinterest Tag, Google Ads conversion tracking, or Snapchat Pixel.
Email and lifecycle marketing, for example Klaviyo or Omnisend, where website tracking is enabled.
Where these tools are enabled, they are configured to respect your consent choices.
7. Cookie durations
Some cookies are session-based and expire when you close your browser.
Other cookies persist for longer to remember preferences or support measurement. Durations are shown in the cookie preferences centre where available.
8. How to manage cookies
You can manage cookies in three ways:
Cookie banner and preference centre. Use the banner to accept, reject, or customise non-essential cookies. You can reopen preferences at any time using the cookie preferences link on the website.
Browser settings. Most browsers allow you to block or delete cookies. If you block strictly necessary cookies, parts of the website may not work.
Third-party controls. Some third parties provide their own opt-out tools. Those controls are provided by the third party.
9. Relationship to the privacy notice
For more information about how we process personal information, including information collected through cookies, see the Privacy notice.
10. Updates to this policy
We may update this policy periodically to reflect changes to the website, Shopify configuration, or the tools we use.
The latest version will be available on the website.
11. Contact
For privacy questions contact privacy@sheiq.uk.
For general support contact support@sheiq.uk.
For legal notices contact legal@cryptiq.uk.